• You arrive at the studio.
  • Choose one feature flower you like for the arrangement.
  • Get changed into our tube top or your own outfit.
  • Makeup by our artist in the style that suits you and the arrangement. [option]
  • Blossom!! You let the florist do the magic. You are not allowed to look at yourself in the mirror during the arrangement…. then a big reveal.
  • 40-50 photoshoots.
  • Choose two of your favourite shots. These images are included in the package. Extra images are available for purchase.
  • Beautifully retouched photo data will be delivered to you in about a week.
  • *You cannot take the arrangements and flowers home.

HANANINGEN FAQs

  • You arrive at the studio.
  • Choose one feature flower you like for the arrangement.
  • Get changed into our tube top or your own outfit.
  • Makeup by our artist in the style that suits you and the arrangement. [option]
  • Blossom!! You let the florist do the magic. You are not allowed to look at yourself in the mirror during the arrangement…. then a big reveal.
  • 40-50 photoshoots.
  • Choose two of your favourite shots. These images are included in the package. Extra images are available for purchase.
  • Beautifully retouched photo data will be delivered to you in about a week.
  • *You cannot take the arrangements and flowers home.

You can check availability and make a booking on our booking page.

You can choose one flower you like. Everything else (arrangement, photoshoot) is left to the creativity of our professional staff.Make up is also available for extra $35.
Anyone who is 7 years or older. A child under 7 years old can have Hananingen with his/her parent. A child under 18 years old must be accompanied by a parent or guardian to have Hananingen.

Of course.

Please check our booking page for availability. You can book online up to 24 hours prior.
You can book HANANINGEN Pair and be photographed with your friend.
HANANINGEN Original aims to enhance your natural beauty by arranging flowers on you. Compared to HANANINGEN Art, the arrangement is simpler and makeup is more natural. HANANINGEN Art has different designs and styles. You will be amazed to see what we create.
You and another person will come in together and have arrangements done and photos were taken individually and together. You will receive a total of 3 images, one individual image per person and another image of both of you together. More images are available for purchase.
You can cancel or change your booking if you are unwell or unable to come in. Cancellation and booking change policy and fees apply. Please contact puppeteerflower@gmail.com to cancel or change your booking.
You don’t need to bring anything. Please bring your own makeup kit if you have sensitive skin, concerned or prefer to redo the makeup to go home. We provide makeup remover.
Please arrive 5 minutes before your booking time.
You can pay online using your credit card. If you decide to purchase more images after the photoshoot, please pay by cash or bank transfer.
They can only join you when you are choosing images.
We have a black tube top for you to change into. Otherwise you can bring your own outfit.

Street parking is available.

If you prefer not to have makeup done by us, please arrive with your makeup on.

We will set your hair to suit the arrangement.

If you choose to have makeup done by us in our studio, Yes, please. We provide makeup by our professional artist.

Yes, of course.

Please refer to each package for details. All packages will take at least 90 mins. You may take longer than you think to choose and decide on the image you like after the photoshoot. We recommend you to allow extra time.

We will ask you to log in to our gallery after the photoshoot and you can download from there.

Yes. We have some great packages. You can decide after the photoshoot.

We can do some natural retouching of the pigmentation, spots or lines. If you want to blossom, please listen to your heart and leave your small skin imperfections to our professional hands.

We sacrifice the life of flowers to prepare for your visit. Please plan your visit carefully and try not to change or cancel where possible.
Cancellation/date change fees as below will apply if you cancel/change the booking within 5 days of your booked date.
Cancelled/changed between 3-5 days prior – 50% of the package fee
Cancelled/changed between 1-2 days prior- 80% of the package fee
Cancelled/changed on the day- 100% of the package fee

Please call us when you are running late. If you are more than 20 mins late, we cannot guarantee the service on the same day.

Other FAQs

  • You arrive at the studio.
  • Choose one feature flower you like for the arrangement.
  • Get changed into our tube top or your own outfit.
  • Makeup by our artist in the style that suits you and the arrangement. [option]
  • Blossom!! You let the florist do the magic. You are not allowed to look at yourself in the mirror during the arrangement…. then a big reveal.
  • 40-50 photoshoots.
  • Choose two of your favourite shots. These images are included in the package. Extra images are available for purchase.
  • Beautifully retouched photo data will be delivered to you in about a week.
  • *You cannot take the arrangements and flowers home.

You can check availability and make a booking on our booking page.

You can choose one flower you like. Everything else (arrangement, photoshoot) is left to the creativity of our professional staff.Make up is also available for extra $35.
Anyone who is 7 years or older. A child under 7 years old can have Hananingen with his/her parent. A child under 18 years old must be accompanied by a parent or guardian to have Hananingen.

Of course.

Please check our booking page for availability. You can book online up to 24 hours prior.
You can book HANANINGEN Pair and be photographed with your friend.
HANANINGEN Original aims to enhance your natural beauty by arranging flowers on you. Compared to HANANINGEN Art, the arrangement is simpler and makeup is more natural. HANANINGEN Art has different designs and styles. You will be amazed to see what we create.
You and another person will come in together and have arrangements done and photos were taken individually and together. You will receive a total of 3 images, one individual image per person and another image of both of you together. More images are available for purchase.
You can cancel or change your booking if you are unwell or unable to come in. Cancellation and booking change policy and fees apply. Please contact puppeteerflower@gmail.com to cancel or change your booking.
You don’t need to bring anything. Please bring your own makeup kit if you have sensitive skin, concerned or prefer to redo the makeup to go home. We provide makeup remover.
Please arrive 5 minutes before your booking time.
You can pay online using your credit card. If you decide to purchase more images after the photoshoot, please pay by cash or bank transfer.
They can only join you when you are choosing images.
We have a black tube top for you to change into. Otherwise you can bring your own outfit.

Street parking is available.

If you prefer not to have makeup done by us, please arrive with your makeup on.

We will set your hair to suit the arrangement.

If you choose to have makeup done by us in our studio, Yes, please. We provide makeup by our professional artist.

Yes, of course.

Please refer to each package for details. All packages will take at least 90 mins. You may take longer than you think to choose and decide on the image you like after the photoshoot. We recommend you to allow extra time.

We will ask you to log in to our gallery after the photoshoot and you can download from there.

Yes. We have some great packages. You can decide after the photoshoot.

We can do some natural retouching of the pigmentation, spots or lines. If you want to blossom, please listen to your heart and leave your small skin imperfections to our professional hands.

We sacrifice the life of flowers to prepare for your visit. Please plan your visit carefully and try not to change or cancel where possible.
Cancellation/date change fees as below will apply if you cancel/change the booking within 5 days of your booked date.
Cancelled/changed between 3-5 days prior – 50% of the package fee
Cancelled/changed between 1-2 days prior- 80% of the package fee
Cancelled/changed on the day- 100% of the package fee

Please call us when you are running late. If you are more than 20 mins late, we cannot guarantee the service on the same day.

Terms and Conditions

Using our web site

When using this web site you agree to be legally bound by these terms and conditions as they may be modified and posted to our web site from time to time. Without prejudice to the above, by using or accessing our website, you agree to be legally bound by these terms and conditions of use as they apply to your use of or access to our website. If you do not wish to be bound by these terms and conditions then you may not use our website. You must ensure that the personal information you provide is accurate and complete and that all ordering or registration details (where applicable) contain your correct name, address and other requested details. For more information about how we deal with your personal information, please read our privacy policy.

Applicability of online materials

Unless otherwise specified the materials published on our web site are presented solely for your private, personal and non-commercial use. We have used our reasonable endeavours to ensure that our web site complies with Australian law. However, we make no representations that the materials on our web site are appropriate or available for use in locations outside of Australia. We make no warranties, express or implied that making the Products available in any particular jurisdiction outside of Australia is permitted under any applicable non-Australian laws or regulations. Accordingly, if making the Products or any part thereof available in your jurisdiction or to you (by reason of nationality, residence or otherwise) is prohibited, those Products are not offered for sale to you. You accept that if you are resident outside of Australia, you must satisfy yourself that you are lawfully able to purchase the Products. We accept no liability, to the extent permitted by applicable law, for any costs, losses or damages resulting from or related to the purchase or attempted purchase of the Products by persons in jurisdictions outside of Australia or who are nominees of or trustees for citizens, residents or nationals of other countries.

Copyright & monitoring

The contents of our web site are protected by international copyright laws and other intellectual property rights. We, or other third party licensors, are the owner of these rights. All product and company names and logos mentioned in our web site are the trade marks, service marks or trading names of their respective owners, including us. You may download material from our web site for the sole purpose of using it as a information resource for purchasing products from us. However, you may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from our web site including, but not limited to text, graphics, video, messages, code and/or software without our prior written consent, except where expressly invited to do so, for example in order to complete any test or questionnaire.

Linked sites

We make no representations whatsoever about any other web sites which you may access through our web site or which may link to our web site. When you access any other web site you understand that it is independent from us and that we have no control over the content or availability of that web site. In addition, a link to any other site does not mean that we endorse or accept any responsibility for the content, or the use of, such a web site and shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other web or resource. Any concerns regarding any external link should be directed to its web site administrator or web master.

Virus warning

All care is taken to ensure that this website and data transmissions are free from viruses. However, it is your responsibility to scan any such data for viruses.

Bug/Security issue reporting

If you find a bug or have a security concern about this site, we very much appreciate any information you might be able to provide in terms of what might have caused the issue for you in order to help us fix it.

Availability of our web site

We will try to make our web site available but cannot guarantee that our web site will operate continuously or without interruptions or be error free and can accept no liability for its unavailability. You must not attempt to interfere with the proper working of our web site and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, web site, router or any other internet connected device. We reserve the right to alter, suspend or discontinue any aspect of our website or the content or services available through it, including your access to it. Unless explicitly stated, any new features including new content and/or the sale of new products and/or the release of new software tools or resources shall be subject to these terms and conditions. We are committed to safeguarding the privacy of our users. We take your privacy very seriously and it is important to us that you can use and enjoy our website without having to compromise your privacy in any way. For more information, please see our privacy policy.

Privacy Policy

Privacy

We value your privacy, we will never lease, rent or sell your private information. Ever.

We ask for personal information such as email and phone numbers to ensure that we can deliver a better service for both you and your recipient.

Flowers Across Australia Pty Ltd - Privacy Policy

This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through this website (Site). In this Privacy Policy we, us or our means puppeteer floral design ABN 73546701224. When we collect, store and use your personal information, we do so in accordance with the rules set down in the Australian Privacy Act 1988 (Cth) and, to the extent applicable, by the European Union General Data Protection Regulation (EU) 2016/279 (the GDPR).

Personal information

What we ask for and why

Your name and email address

This is used to provide an order receipt and in case we need to contact you if we experience difficulties fulfilling your order and cannot reach you by phone.

Your phone number

We use this to contact you in case of problems with your order such as delivery issues, or substantial flower substitution.

Recipient's name and address

A correct delivery address is vital to ensuring prompt delivery of the flowers you have ordered. Please ensure that you supply the correct address, and if there are any special instructions, please include them in the provided field, generally the more relevant information you can give us the more likely your gift will arrive in a timely manner without problems.

Additional information we may collect about you include:

  • your name;
  • your contact details, including email address, mailing address, street address and/or telephone number;
  • your credit card details;
  • information you provide to us through customer surveys;
  • details of products and services we have provided to you and/or that you have enquired about, and our response to you;
  • your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour;
  • information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider;
  • additional personal information that you provide to us, directly or indirectly, through your use of our Site, associated applications, associated social media platforms and/or accounts from which you permit us to collect information; and
  • any other personal information requested by us and/or provided by you or a third party.

We may collect these types of personal information directly from you or from third parties.

Collection and use of personal information

When you place an order on our website you enter the relevant details needed for delivery, such as your recipients name and address etc. along with your contact details. We then make use of these details for efficient delivery of your gift.

We may collect, hold, use and disclose personal information for the following purposes:

  • to enable you to access and use our Site, associated applications and associated social media platforms;
  • to contact and communicate with you, including with regards to any order you place with us;
  • for internal record keeping and administrative purposes;
  • for analytics, market research and business development, including to operate and improve our Site, associated applications and associated social media platforms;
  • to run promotions and/or offer additional benefits to you;
  • for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you;
  • to comply with our legal obligations and resolve any disputes that we may have; and
  • to consider your employment application.

Disclosure of personal information to third parties

We may disclose personal information to:

  • third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;
  • our employees, contractors and/or related entities;
  • our existing or potential agents or business partners;
  • payment systems operators;
  • sponsors or promoters of any competition we run;
  • anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;
  • credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
  • courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights;
  • third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located, or that store data, outside of Australia included in the United States of America; and
  • third parties to collect and process data, such as Google Analytics or other relevant businesses. This may include parties that store data outside of Australia including in the United States of America.

Where we disclose your personal information to third parties, including data processors, we will request that the third party handle your personal information in accordance with this Privacy Policy. The third party will only process your personal information in accordance with written instructions from us and we require that the third party either complies with the privacy shield principles set out in the GDPR or another mechanism set out by applicable EU & Swiss data protection laws for the transfer and processing of personal information. When we refer to ‘processing’ in this clause and this Privacy Policy in general, we mean any operation or set of operations which is performed on personal information, whether or not by automated means, such as collecting, recording, organising, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available personal information.

Please note that we currently use the following third parties to process your personal information:

  • Google Analytics;
  • HotJar;
  • Facebook;
  • Quantcast;
  • Heat Analytics; and
  • oLark.

By providing us with personal information, you consent to the disclosure of your personal information to third parties who reside outside Australia and, if you are a European Union (EU) citizen, to third parties that reside outside the EU (for example, the third party couriers we use to deliver your order). Where the disclosure of your personal information is solely subject to Australian privacy laws (and not subject to the GDPR), you acknowledge that we are not required to ensure that those third parties comply with Australian privacy laws.

Our responsibilities as a ‘controller’ under the GDPR

Controllers are defined by the GDPR as natural or legal persons, a public authority, agency or other body to which personal information or personal data has been disclosed, whether via a third party or not, and who determines the purposes and means of processing personal information. We are a controller under the GDPR as we collect, use and store your personal information to enable us to provide you with our goods and/or services.

As a controller, we have certain obligations under the GDPR when collecting, storing and using the personal information of EU citizens. If you are an EU citizen, your personal data will:

  • be processed lawfully, fairly and in a transparent manner by us;
  • only be collected for the specific purposes we have identified in the ‘collection and use of personal information’ clause above and personal information will not be further processed in a manner that is incompatible with the purposes we have identified;
  • be collected in a way that is adequate, relevant and limited to what is necessary in relation to the purpose for which the personal information is processed;
  • be kept up to date, where it is possible and within our control to do so (please let us know if you would like us to correct any of your personal information);
  • be kept in a form which permits us to identify you, but only for so long as necessary for the purposes for which the personal data was collected;
  • be processed securely and in a way that protects against unauthorised or unlawful processing and against accidental loss, destruction or damage.

We also apply these principles to the way we collect, store and use the personal information of our Australian customers or clients.

Specifically, we have the following measures in place, in accordance with the GDPR:

  • Data protection policies: We have internal policies in place which set out where and how we collect personal information, how it is stored and where it goes after we get it, in order to protect your personal information.
  • Right to ask us to erase your personal information: You may us to erase personal information we hold about you.
  • Right to ask us to restrict data processing: You may ask us to limit the processing of your personal information where you believe that the personal information we hold about you is wrong (to give us enough time to verify if the information needs to be changed), or where processing data is unlawful and you request us to restrict the processing of personal information rather than it being erased.
  • Notification of data breaches: We will comply with the GDPR in respect of any data breach.

Your rights and controlling your personal information

Choice and consent: Please read this Privacy Policy carefully. By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this Privacy Policy. If you are under 16 years of age, you must have and have, and warrant to the extent permitted by law to us that you have, your parent or legal guardian’s permission to access and use the Site and they (your parents or guardian) have consented to you providing us with your personal information. You do not have to provide personal information to us, however, if you do not, it may affect your use of this Site or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict how we process your personal information, we will let you know how the restriction affects your use of our Site or products and services.

Access and data portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may request that we erase the personal information we hold about you at any time. You may also request that we transfer this personal information to another third party (data portability).

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

Complaints: If you believe that we have breached the Australian Privacy Principles or an article of the GDPR and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact the Office of the Australian Information Commissioner if you wish to make a complaint.

Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

Storage and security

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures such as the pseudonymisation and encryption of personal information, to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

Cookies and web beacons

We may use cookies on our Site from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our Site with personal information, this information may be linked to the data stored in the cookie.

We may use web beacons on our Site from time to time. Web beacons (also known as Clear GIFs) are small pieces of code placed on a web page to monitor the visitor’s behaviour and collect data about the visitor’s viewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.

We may use Google Analytics to collect and process data. To find out how Google uses data when you use third party websites or applications, please see www.google.com/policies/privacy/partners/ or any other URL Google may use from time to time.

This website uses the following cookies to assist with our marketing efforts and to enable a streamlined website experiance.

Flowers Across Sydney. This cookie stores information related to your shopping cart. It allows the website to keep track of the items in your cart as you move from page to page so that when you are ready to check out the site knows which items you would like to purchase. This cookie has no personally identifiable information stored in it and is used only to assist with the smooth functioning of the website.

Google Analytics. This cookie allows us to see basic information on user activities such as page views and time spent on our website. It has no personally identifiable information stored and is displayed only as numbers, meaning it cannot be tracked back to any individual user. Using Google Analytics helps us to see which pages are most popular so we can improve our service and bring customers more of what they are looking for.

Google Adwords. Using Google AdWords code we are able to view numbers relating to our advertising so that we can effectively show ads to people who are most likely to want our services. This allows us to measure our marketing budgets and shows us which marketing works and which doesn't. All data is converted to numbers (number of visitors, number of ad clicks etc.) no personally identifiable information is visible to us at any time.

DoubleClick We use re-marketing codes to log when users view specific pages, allowing us to show targeted advertisements. You can opt-out of display advertising and re-marketing if you have a google account by changing your ad settings.

You can opt-out of display advertising and Google Analytics with thisGoogle Analytics opt-out browser add-on

Google provides us with basic demographic information in a generalised manner, such as age, gender and interests. This is not personally identifiable as it is merged together to show broad groups and ranges. This information allows us to be more informed about who our main customers are and how we can taylor offers to those customers - for example, if our visitors were mainly 35 - 50 years or age and mostly male, we would tailor our gifts quite differently to if our visitors were 20 - 35 and mostly female.

Additional Security

When you enter your information, such as on the checkout page, your details (including your payment method) are encrypted and securely transmitted using 256-bit SSL encryption technology.

We do not store your credit card details in any way, they are secured using 256-bit SSL encryption and transmitted to our payment processing provider.

Links to other websites

Our Site may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.

Amendments

We may, at any time and at our discretion, vary this Privacy Policy. We will notify you if we amend this Privacy Policy, by contacting you through the contact details you have provided to us. Any amended Privacy Policy is effective once we notify you of the change.

For any questions or notices, please contact to puppetterflower@gmail.com

 

puppeteer floral design ABN 73546701224

Contact

If you have any further questions please contact us from the inquiry form below.